Contact Us
We are committed to providing you with the best possible support and assistance at Manchester235, ensuring your gaming experience is enjoyable and hassle-free.
Customer Support Availability
Our customer support team is available to assist you 24 hours a day, 7 days a week. You can reach us through various channels, depending on the nature of your inquiry or concern.
Live Chat Support
Live chat is an efficient way to get immediate assistance with any issues or questions you may have during our operating hours. Our live support team will be happy to help you via the contact form below.
Please note that live chat is only available within our business hours.
Email Support
If you prefer to communicate through email or need assistance outside of our operating hours, please include your membership number and a clear description of the issue you are experiencing. We will respond as soon as possible.
Help-Centre Access
For self-service assistance, including responsible gambling tools, FAQ answers, and gaming tutorials, visit our dedicated help-centre page. Here, you'll find comprehensive resources to aid your gaming experience at Manchester235.
Technical Support
For any technical issues related to gaming machines or electronic devices, please contact our support team through the email address above. We will do our best to resolve your issue promptly and efficiently.
Responsible Gambling Assistance
At Manchester235, we take responsible gambling seriously. If you feel that your gaming habits are becoming a concern, please don't hesitate to reach out for assistance. Our staff is trained to help you with setting deposit limits or self-excluding yourself from our premises.
You can also seek advice and support directly through the following resources:
Complaint or Dispute Guidance
If you have a complaint about your experience at Manchester235, we encourage you to contact us directly via the channels mentioned above. We take all concerns seriously and will do our best to resolve them promptly.
For disputes regarding gaming issues, please refer to the following:
Communication Response Expectations
We strive to respond to your inquiries as soon as possible. During operating hours, you can expect a response within 30 minutes for urgent matters or within our normal business timeframes outside these hours.
Mobile and Desktop Support Accessibility
Our website is designed to be accessible on both desktop computers and mobile devices. You can easily navigate through the various support options using either platform.
Preferred Contact Methods
If you prefer communicating with us via a specific method, please indicate your preference when contacting us:
We will do our best to accommodate your chosen contact method whenever possible.
Self-Service Help Options
In addition to our live support team and email assistance, we also offer self-service tools for certain matters. Please explore our help-centre page or directly navigate through the following services:
Escalation Guidance
If you feel that your issue requires further attention from a higher level of management, please notify us via email when contacting for assistance. We will review and escalate as necessary.
By choosing to contact us, we appreciate the opportunity to assist you better at Manchester235, ensuring your gaming experience is enjoyable, safe, and responsible.
Leave a message below and our team will get back to you.
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